I went in for oil change and rear brake replacement. I also provided where my wheel lock key was in my vehicle when I arrived. However, I noticed my car was rummaged through. I called the next day to voice my concern. That’s when the Service Advisor said the following: “The mechanic thought he misplaced your wheel lock key after completing his assignment.” The above was not explained to me prior to leaving the auto shop. I was extremely disappointed how this situation was handled. Also, the mechanic damaged my custom wheel bolt covers. The entire experience was handled in such unprofessional manner. Also, if the mechanic misplaced anything, he/she should ask the customer prior to rummaging through the vehicle. This type of experience creates mistrust between the customers and the auto shop. Please improve the privacy of your customers/customer service at your Minneapolis location.