This was my first visit to Honest-1. I really appreciated the friendly staff at the front desk. They were attentive and had a great attitude. I was impressed that they recognized their "regulars" and greeted them by name. The waiting room was very nice (loved the snacks, candy, fully stocked coffee bar, comfy leather chairs, etc). I came in for an oil change and also to get my break pads looked at. At my previous oil change (from a different company) they recommended I get my break pads replaced soon and gave me an estimate on repairs. At Honest-1, in regard to my break pads, I was very impressed that the mechanics suggested I go back and take a look at the problem for myself. No other repair shop has ever offered to show me the problem with my car. I greatly appreciate the transparency and the opportunity to educate the car's owner. The four-star review, instead of five, is due to cost. I appreciate the number of coupons available online and my oil change was (even without cou