Very respectful and professional team. I had a problem with a muffler pipe that was rusted in half. Mark got me a great price on the part replacement and stated I could probably wait to replace the muffler as a whole. Once they got my car on the lift, turns out the muffler was unsalvageable. Mark got me a savings of $130 on the parts and did not charge any additional labor. I had also heard a noise when breaking so they did a brake inspection. Since nothing ended up being wrong with the brakes, Honest 1 took off the cost of that inspection too. I was very pleased with both the cost and quality of service!